Privacy Policy

The Privacy Policy is for informational purposes only, which means it does not impose obligations on users of the online platform https://trade.adamanta.eu/.

DEFINITIONS

User – an entity that has gained access to services provided through the online store https://trade.adamanta.eu/.
Online Store – the online store operating under the name https://trade.adamanta.eu/, run by ADAMANTA Sp. z o.o., and made available at https://trade.adamanta.eu/.
Visitor – a natural person who uses the Online Store and has not created an Account.
Account – a section of the online store that enables the User to perform actions within the website.
Newsletter – information, including commercial content within the meaning of the Act of 18 July 2002 on the provision of electronic services, sent to the User electronically by or on behalf of the Seller.
Review – a comment posted, stored, and published on the Website by a User or Visitor concerning specific Website content and/or another User's or Visitor’s review, representing their own opinion.

GENERAL INFORMATION:

The administrator of personal data collected via the websitehttps://trade.adamanta.eu/ is ADAMANTA Sp. z o.o., with its registered office in Lublin, ul. Jodłowa 25, 20-825 Lublin, KRS: 0001078676, NIP: 7123467638, REGON: 527332151, hereinafter referred to as “ADAMANTA” or the “Company.”
ADAMANTA is authorized to disclose personal data only to entities duly authorized to receive such information, in accordance with the provisions of the Terms and Conditions of the website trade.adamanta.eu (hereinafter: the “Website”) and applicable legal regulations.
ADAMANTA obtains personal data directly from Users of the Website through voluntarily completed forms during the registration of a User Account onhttps://trade.adamanta.eu/, as well as through the posting of Reviews. Additional personal data concerning Users of the Website—such as residential address or NIP/REGON/KRS number—is provided by Users in connection with the execution of sales transactions and order deliveries. Users’ personal data is also collected in the context of submitted complaints and product returns.
Users’ personal data is processed in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (Official Journal of the EU L No. 119), hereinafter referred to as “GDPR,” the Personal Data Protection Act of 10 May 2018 (Journal of Laws 2019, item 1781, consolidated text), and other currently applicable personal data protection regulations.
Use of the Website is possible only after reading and accepting the provisions of the Terms and Conditions of the website https://trade.adamanta.eu/.

PURPOSE OF DATA PROCESSING:

The purpose of this Privacy Policy is to define the actions taken by the Company regarding the protection of personal data that is processed, including data collected via the website https://trade.adamanta.eu/ and related services and tools used by Users to perform activities such as creating an Account, browsing sales listings, posting Reviews, and conducting commercial transactions.
ADAMANTA processes Users’ personal data to ensure the functionality of the Website in accordance with its Terms and Conditions, in particular to allow Users to register on the Website, communicate with the Website, and to provide support for the User’s Account and transactions, including resolving technical issues.
ADAMANTA processes personal data obtained from Users for purposes including Account creation, posting Reviews, responding to inquiries submitted via the contact form, editing Account details, and editing data for VAT invoices.
ADAMANTA also processes Users’ personal data for its own marketing purposes, which specifically means promoting its services by presenting Users with offers and promotions tailored to their interests. For this purpose, ADAMANTA performs profiling. Profiling conducted by ADAMANTA does not affect the rights or freedoms of Users.
Additionally, ADAMANTA processes Users’ personal data for the following purposes:
a. Conducting research and analysis of the Website, including its performance, service improvements, and assessment of the main interests and needs of visitors;
b. Ensuring the security of services provided electronically, including enforcing the Terms and Conditions of the Website and preventing fraud and abuse;
c. Providing support for payment services, processing commission payments for transactions on the Website, securing payments, and debt collection;
d. Handling complaints;
e. Organizing loyalty programs, promotional campaigns, and contests in which Users may participate;
f. Fulfilling legal obligations, including tax and accounting regulations.
If separate, voluntary, and informed consent is given to receive the Newsletter or commercial communications via electronic and/or telephone channels, ADAMANTA will use the User’s email address and/or phone number to present its current commercial offer.

SCOPE OF DATA PROCESSING:

ADAMANTA processes or will process the following data of Users via the Website:

a. Account and profile data: Creating an Account may require the User to provide identifying information, including contact details such as an email address and account password. Based on their preferences, Users may also create a profile within the Account, which may include additional data such as full name, residential address, account password, phone number, and company-related information such as NIP, REGON, KRS (for businesses), company name, and company address.

b. Transactions: Within the Website, ADAMANTA may process information constituting the User’s personal data necessary for concluding contracts, sending messages, or making payments for services provided by the Company. This may include: name, surname, address, company name (if the User is a sole proprietor), NIP, REGON, KRS (for companies), email address, phone number, credit or debit card details (depending on the selected payment method), the bank and bank account number from which payments were made, transaction history, IP address, information about the User’s device (e.g. browser, screen resolution), communication history with the Company, complaints, additional information shared in emails or by phone, and given consents.

c. User support: ADAMANTA may collect and otherwise process personal data of Users contacting customer support. This data may be necessary for communication (e.g. responding to queries) and for fulfilling requests or handling complaints. Communication may also occur using contact data stored in the User’s Account. ADAMANTA may also obtain other personal data relating to communication with the User, such as feedback from the User.

d. Contact form: ADAMANTA may collect personal data of Users contacting the Website through the tools available, including the contact form provided on the Website. This data is essential to allow the Company to respond to Users regarding matters directly related to the Website. The contact form is not intended for private correspondence unrelated to use of the Website or to the execution of transactions—any such use may constitute a violation of the Website’s Terms and Conditions. In accordance with legal obligations to counter illegal practices and violations, ADAMANTA is entitled to collect data related to communications submitted through the contact form for these purposes.

e. Data collected via the website and mobile devices: When necessary to provide services or when justified by the Company’s or third parties’ legitimate interests (e.g. securing IT resources or other Users), ADAMANTA may automatically obtain and record data transmitted by browsers or user devices. This data may include: IP address (i.e. the address used by the device accessing the Website), software and hardware specifications (used, for instance, to improve service quality), pages viewed, mobile device ID, usage information from apps, and other data regarding device usage or system access, as well as information on the User’s interactions with the Website (subject to consent for cookies).

f. Data supplementation: ADAMANTA is entitled to supplement data it holds about Users with information lawfully obtained from external entities or based on the User’s consent.

g. Surveys: With the User’s express consent, ADAMANTA may occasionally collect demographic and profile data through surveys sent via email or provided directly by the Company. Such data may include, for example, age and gender. This information is used to better understand User preferences and tailor the Company’s offers accordingly, as well as for statistical analysis. Participation in surveys and consent to receive them is always voluntary, and Users can opt out at any time in the same way the consent was originally given.

h. Contests: Occasionally, ADAMANTA may organize contests. Personal data of Users participating (e.g. contact information) may be used by the Company to efficiently conduct the contest, such as notifying winners.

i. Promotional campaigns: Occasionally, ADAMANTA may organize promotional campaigns. Contact data of Users who voluntarily participate is processed in compliance with applicable laws and for promotional purposes. Users may withdraw from receiving promotional information at any time using the same method they used to join the campaign or contest.

Information posted by Users in Reviews does not originate from the Company and is not initiated by the Company. For this reason, ADAMANTA is not responsible for the content shared in such Reviews. Users should carefully consider the risks associated with publicly sharing their personal data—especially addresses or precise locations. Such risks may include being identified by others, loss of privacy, or in extreme cases, identity theft.

DATA RETENTION PERIOD

The period for which ADAMANTA processes Users' personal data depends on the purpose of processing:

a. Registration on the Website – for as long as the User remains registered/subscribed to the Website, until they unsubscribe. After this period, ADAMANTA will continue to process the User’s personal data for purposes related to accountability, as required by data protection laws, and for the duration of the statute of limitations for any User claims.

b. Sales transactions – for the duration of the contract. After this period, ADAMANTA will process the User’s personal data for accountability purposes as required by law and for the duration of the statute of limitations for claims, but not longer than 6 years.

c. Delivery services – for the duration of the contract. After this period, ADAMANTA will process the User’s personal data for accountability purposes as required by law and for the statute of limitations period for claims.

d. Responding to inquiries – for registered Users, until they unsubscribe from the Website. For Users who have not registered, data will be processed for the time necessary to provide the required explanations and responses.

e. Data on User activity on the Website (collected via cookies) and data processed in the marketing database – for the entire duration of the User's relationship with the Company, until consent is withdrawn, and then for the limitation period for claims, but not longer than 6 years.

RECIPIENTS OF PERSONAL DATA

ADAMANTA only discloses Users’ personal data when it is necessary to provide the services ordered by the User. ADAMANTA may transfer Users’ personal data to the following trusted partners:
a. Companies providing delivery services and database software maintenance;
b. Entities providing accounting services to the Company – for the purpose of transaction settlements;
c. Payment service intermediaries;
d. Courier companies.
Only the data necessary to achieve each of the above purposes is transferred. To maximize the protection of Users’ personal data, ADAMANTA applies anonymization or pseudonymization tools wherever possible.
If in accordance with the consent granted by the User, ADAMANTA may share Users’ personal data with other websites operated by the Company. In such cases, each User whose personal data is shared will be informed in detail.
ADAMANTA does not disclose Users’ personal data to third parties without the User’s consent, unless one of the following conditions applies:
a. ADAMANTA may cooperate with third parties (e.g., specialized data hosting providers or analytics service providers) to enable such parties to provide services. In such cases, these parties are not authorized to use Users’ personal data on their own behalf (data will always be processed on behalf of and for the purposes of the Company), and their activities are subject to applicable laws and the principles outlined in this Privacy Policy;
b. ADAMANTA may share Users’ personal data with public authorities assisting the Company in combating fraud and abuse, including in relation to proceedings concerning potential violations of the law or breaches of the Terms and Conditions of the Website.
As part of this Privacy Policy, ADAMANTA commits not to sell Users’ personal data. In the event of a business restructuring or the sale of all or part of the Company, or the transfer of all or a significant portion of its assets to a new owner, Users’ personal data may be transferred to the Buyer in order to ensure the continued provision of services through the Website.
Due to the need to prevent certain Website functionalities from being executed by web bots, ADAMANTA may disclose the User’s last IP address.
ADAMANTA may share anonymized data (i.e., data that does not identify specific Users) with external service providers, trusted partners, or research agencies in order to better assess the attractiveness of advertisements and services for Users, and to improve the overall quality and efficiency of services provided by the Company.
ADAMANTA does not sell or commercially share Users’ personal data with third parties.
By clicking on links provided within the Website, the User may be redirected to websites or services provided by entities other than ADAMANTA. These services are outside the direct or indirect control of the Company, and the processing of data, including the collection of personal data, is governed by the terms established by those entities, such as the privacy policy applicable to those services or applications.

METHOD OF DATA PROCESSING

ADAMANTA processes Users’ personal data in accordance with applicable laws, in particular with the provisions of the Personal Data Protection Act and in compliance with the GDPR.
In processing Users’ personal data, ADAMANTA follows the principles listed below:

a. Principle of adequacy – Only data that is necessary to achieve the specific purpose of processing is processed.
b. Principle of transparency – The User has the right to full knowledge of what happens to their personal data.
c. Principle of accuracy – ADAMANTA makes every effort to ensure that the personal data processed on the Website is up-to-date and accurate. If the User finds that their personal data has not been updated or is incorrect, they are encouraged to contact the Company.
d. Principle of integrity and confidentiality – ADAMANTA applies appropriate measures to safeguard the confidentiality and integrity of personal data. These safeguards include physical and technological protections that restrict access to personal data and prevent data loss.
e. Principle of accountability – ADAMANTA aims to ensure that every action taken with respect to personal data can be accounted for.

TYPES OF CONSENTS COLLECTED

ADAMANTA collects the following consents from Users:
a. Consent to communication via electronic and/or telephone means for commercial/marketing purposes – includes information about new products, offers, discounts, and promotional campaigns. This consent can be given via the form available on the websitehttps://trade.adamanta.eu/ or during the registration process for a User Account;
b. Other consents for receiving the Newsletter and telemarketing communication – as part of promotional campaigns conducted by the Company.
Giving consent is voluntary and does not affect the User's ability to use the Website.
Any person who has granted consent has the right to withdraw it at any time by sending an email to: trade@adamanta.eu or by postal mail to:
ADAMANTA Sp. z o.o.,
ul. Jodłowa 25,
20-825 Lublin,
with the note “Personal Data”.
ADAMANTA informs that it will make every effort to ensure that the consent withdrawal process is carried out without undue delay, and in any case no later than within one month. Withdrawal of consent does not affect the lawfulness of processing carried out on the basis of consent before its withdrawal.

RIGHTS OF DATA SUBJECTS

The User may exercise the following personal data protection rights with respect to the Company, as provided under the GDPR:
Right to information – ADAMANTA shall inform the User in a transparent manner and in clear, concise language about:
a. the purposes and legal basis for processing their personal data;
b. the period of data retention;
c. the possibility of profiling and the right to object;
d. their rights: including the right to access their personal data and receive a copy, the right to rectification, erasure, the right to object, the right to withdraw consent at any time, and the right to lodge a complaint with the supervisory authority.
Right of access to personal data – The User may request that the Company export their personal data from its databases. The User has the right to access their data processed by ADAMANTA. They may download a copy of their personal data at any time. If the User contacts the Company, for security purposes they will go through a verification process, and upon successful verification, ADAMANTA will send them a copy of their personal data using appropriate security measures.
Right to rectification – If the User becomes aware that any of the data processed by the Company is incorrect, they have the right to request correction, which the Company is obligated to perform after verifying the data.
Right to restrict processing – If the User believes that ADAMANTA is processing too much data, they have the right to request the Company to restrict its processing. Upon such a request, ADAMANTA will limit the data processing to storage only and cease any other processing activities, such as data sharing. This right may be exercised, for example, if someone unlawfully used the User’s data to register an account and the User needs this data for clarification purposes (including with law enforcement).
Right to erasure ("right to be forgotten") – The User has the right to request that ADAMANTA delete all personal data from its systems and documentation. However, this right may be limited if the Company is legally required to retain the data (e.g., for tax purposes, warranty claims, or legal accountability). In such cases, ADAMANTA will delete the data to the fullest extent possible and, where not possible, ensure pseudonymization so the data is only accessible to a very limited group of individuals. If legal obligations require continued processing, ADAMANTA will inform the User accordingly.
Right to data portability – The User may request that the Company export their data collected during all interactions into a separate file for transfer to another data controller. Upon request, the User will receive a .csv file with their data within one month. The User may also indicate the recipient of the data. To initiate this process, the User can contact ADAMANTA at: trade@adamanta.eu
Right to object to profiling – The User should notify the Company at https://trade.adamanta.eu and log out of all devices and delete cookies from them.
Some third-party service providers active on the Website allow Users to withdraw consent for the collection and use of data for activity-based advertising.
Cookies – Most popular desktop and mobile browsers (e.g., Safari, Firefox, Internet Explorer, Chrome, Opera) allow Users to limit or block the use of cookies. More information about our analytics providers can be found in our Cookies Policy.
If the User believes that ADAMANTA has violated their data protection rights in any way, they have the right to lodge a complaint directly with the supervisory authority – the President of the Personal Data Protection Office (UODO). When doing so, the User should describe the situation in detail and indicate which action they consider a violation of their rights or freedoms.
The exercise of User rights is generally free of charge. The User will not be charged for accessing their personal data or exercising any other rights. However, ADAMANTA may charge a reasonable fee if a request is clearly unfounded or excessive, especially due to its repetitive nature. In such cases, ADAMANTA may also refuse to comply with the request.
ADAMANTA strives to respond to all legitimate requests within one month. If the request is particularly complex or the User submits multiple requests, it may take longer. In such cases, ADAMANTA will inform the User of the extended deadline and provide updates on the request status.

SECURITY

All data collected by the Company is protected using necessary technical and organizational measures as well as security procedures in order to safeguard it from unauthorized access or unauthorized use. Entities affiliated with the Company, trusted partners, and external service providers have committed to managing personal data in accordance with the security and privacy requirements adopted by the Company.
All information we receive about Users is stored by ADAMANTA on properly secured servers. ADAMANTA has also implemented appropriate and necessary technical and organizational measures to protect Users' personal data.
ADAMANTA continuously assesses the level of security within its network and monitors internal regulations and procedures designed to protect Users’ personal data against accidental or unlawful loss, access, or disclosure.
ADAMANTA identifies foreseeable network security risks and minimizes security threats, including through risk assessment and regular testing.
The services provided by the Company are not intended for children under the age of 16, and ADAMANTA does not knowingly collect information about them. If ADAMANTA determines that someone under the age of 16 has provided their personal data, it will immediately delete it.

AMENDMENTS TO THE PROVISIONS

The Privacy Policy may be amended or updated by the Company.
Any changes will be posted on the websitetrade.adamanta.eu , and in addition, ADAMANTA will inform Users via the online platform.
If the User does not agree with the changes made by the Company, they may close their account by going to the account settings and selecting the option to close the account.